Privacy Policy
Introduction
Welcome to www.lucenthairandmakeup.co.uk, owned and operated by Alice Jones. Your privacy is important to us, and this privacy policy outlines how we collect, store, use, and protect your personal data, as well as your rights under the GDPR. Please feel free to reach out if you have any questions after reviewing this notice.
Controller Information
Name: Alice Jones
Address: 93 Sussex Road, South Croydon, CR2 7DD
Email: alice@lucenthairandmakeup.co.uk
Information We Collect
We collect data when you directly contact us via email, telephone, social media, blog comments, website contact forms, or any other communication method. This data includes personal information such as your name, address, email, phone number, names of family members or guests, dates related to your inquiry, venue details, your photographer's name (if applicable), photographs, and, in some cases, bank details.
How We Use Your Information
We use your personal information based on legitimate interest to communicate with you regarding the hair and/or makeup services you’ve requested or expressed interest in. This information is also utilised for booking confirmations, internal record keeping, billing, and payment purposes. Photographs you provide assist us in recommending suitable hairstyles and colours for your skin type/tone.
Photographs
We may take photographs for reference or continuity during our collaboration. With your consent obtained through the ‘booking form’, we may use these photographs on our website and social media platforms. Please note that we may credit photographers and other suppliers on our platforms, but we disclaim any responsibility or liability for their content.
Data Retention
Your personal information is retained as long as necessary to provide our services and comply with legal and regulatory obligations. For tax purposes, basic customer information is kept for six years after the cessation of the customer relationship.
Keeping Your Data Safe
We are committed to securing your data with reasonable and appropriate technical controls. Secure Wi-Fi and trusted software are employed, and all data-containing files are password-protected, along with mobile devices.
Direct Marketing
Your data is not shared with other organisations for marketing, market research, or commercial purposes. However, we use social media to promote “Lucent Hair & Makeup by Alice Maria”.
Sharing and Disclosure
We may utilise third-party services, such as freelance hair and makeup artists, to provide services, ensuring the same standard of service. Trusted companies, professional advisers, and government bodies may also process your data for services such as website hosting, accountancy, administration, banking, insurance, and legal assistance.
Google Analytics
Our website uses Google Analytics to monitor visitor engagement without storing personal information. For more details, refer to Google’s privacy policy at http://www.google.com/privacy.html.
Transferring Information Outside the EU
We do not transfer your personal data outside the EU.
Access to Information
For information inquiries, corrections, data limitations, or deletions, please email alice@lucenthairandmakeup.co.uk.
Privacy Notice Amendments
This policy may be updated periodically, so please check for amendments.
Last updated March 2024